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Legal disclaimer

Company Information

Parque Tecnológico y Logístico de Valladares, Calle C Nave C4
36315 Vigo
Telephone: (+34) 911 938 866
VAT registration number: ES B84989854
USAIL® is a registered trademark of Syntelix.

Terms and Conditions of Use

This website is operated by Syntelix. These terms and conditions apply to the access and use of this website and Customer Portal. By accessing and using this website and/or the services that are available via this website, you agree to be bound by these terms and conditions. If you do not agree with this, please close your browser now and proceed no further. Syntelix reserves the right to modify these terms and conditions at any time.

Your use of this website and Portal

This website and Portal not only contains information but may also allow you to order and purchase products and/or services. If you order these products and/or services, specific and separate terms and conditions will apply.


You agree not to use the website or portal in a manner that is prohibited by law or regulation, or to facilitate the violation of any law or regulation. You agree not to submit illegal content to or through Syntelix or the website, which includes content which infringes any intellectual property rights, content which contains software viruses or harmful information designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment and content which is pornographic, indecent or discriminating. You agree to take responsibility for the accuracy, legality, authenticity, completeness or fitness of information that you submit to or through Syntelix or the website. You agree not to prevent access to the website, nor to disturb or to alter the website, nor to make the website less efficient or to cause damage to the website, Syntelix or third parties.

Privacy and security of information and data

Protecting your privacy and the protection of your personal information is important to us. Using this Privacy Policy, we want to make our security measures transparent to you. If you visit our website, our web server automatically records the IP address which was assigned by your Internet Service Provider, the website that you visited before ours, and the date and time of your visit. This stored data is used exclusively for statistical purposes and we will not share this data with third parties nor use for commercial nor non-commercial purposes. Personal data is only stored if it is volunteered by you, e.g. by way of registration, a survey or a contract. We assure you that we hold your information as confidential at all times and that it will not be shared with anyone unless we have obtained your consent or are legally required to do so. To optimize our website, we may use cookies. These are small text files stored in your computer''s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our website. You can prevent storage of cookies by choosing a 'disable cookies' option in your browser settings, but this may limit the functionality of our website as a result. We store your personal data for as long as is necessary to perform the service you have requested or to which you have given your consent and if there are legal obligations to do so. We use technical and organizational security measures to protect personal data against loss, unauthorized access and deliberate manipulation. You always have the right to request your personal information stored in our system, to review and correct, if you consider it to be incorrect. If you have questions regarding the processing of your personal information, or if you wish to revoke your consent to the use of personal data at any time and with immediate effect, you may contact our Data Protection Supervisor via the email address below. For questions, problems or suggestions please feel free to contact our company Data Protection Supervisor. Contact:

Modifications to the web-site and portal

Syntelix reserves the right to make the website and/or Portal temporarily unavailable for maintenance and improvements of the IT-system (software and/or hardware) underlying the website and/or Portal. Syntelix will provide notice of any planned downtime at least one day in advance by email to registered users of the Portal of the temporary unavailability of the website or Portal. In urgent cases, Syntelix is not obliged to inform you in advance. For any planned downtime, Syntelix will limit the interruption of the access to the website to a time outside of normal office hours in Spain. Syntelix will not pay any damages for the unavailability of the website or Portal.

Copyrights, Trademarks and Intellectual Property

The website and Portal is protected by intellectual property rights (such as copyright and database rights). The text, images, graphics, sound files, animation files, video files and their arrangement on Syntelix websites are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Some Syntelix websites also contain images that are subject to the copyright rights of their providers. However, information made available on the Portal for your benefit may be copied but only for personal use. All denominations, logos, and other signs used on the website, including the logo and the name of Syntelix, are trademarks and/or trade names protected by law. Syntelix strictly prohibits any use of those, or of similar signs, except when prior authorization to do so is given in writing. Any infringement of these rights may give rise to civil and criminal proceedings.

3rd party links

Our website contains links to other websites. We have no control over whether their operators comply with our Privacy Policy. We are only responsible for our content provided in accordance with general laws. For third-party content provided through links which are specifically marked, we do not take responsibility; we cannot be held liable for any content or for its availability and any link does not constitute an endorsement. For illegal, incorrect or incomplete content and for damages resulting from the use or misuse of information, the provider of that site alone is responsible. The editorial team is only responsible for the external references, i.e. positive knowledge of any illegal content where it is technically possible and reasonable to prevent their use. Our website displays information that has been collected from systems where the acquisition of this information has been performed by 3rd-party products. Syntelix relies on the methods used by these systems and the quality of the information obtained and therefore cannot be held liable for either any errors that occur during the acquisition of this information, or any interpretation of this information once displayed on the website.

Liabilities and indemnification

You agree to indemnify and hold Syntelix harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of the use of the website or Portal, violation of any right of any person or entity or violation of these terms and conditions. Syntelix will make the website and Portal available to you to the extent of its abilities but cannot guarantee that it will always be available at the time when you access it. Access to the website and Portal can depend upon circumstances that cannot be entirely controlled by Syntelix. As a result, Syntelix cannot be held liable for the non-availability of the website and Portal, any interruptions, loss and/or damage and/or modification of data caused by problems with your network, IT-system or Internet service provider. Neither you nor Syntelix will incur any liability to each other on account of any loss or damages resulting from any delay or failure to perform all or any part of these terms and conditions if such delay or failure is caused by an event of force majeure, due to causes beyond the control and without negligence of either you or Syntelix. Such events include without limitation: acts of God (fire, flood, earthquake or storm), strikes, lock-outs, riots, acts of war, acts of terrorism, acts of any government authority or interruption in a telecommunication network or electricity network. Syntelix will protect the website and Portal against viruses, hacking or other forms of attack to the best of its abilities but cannot guarantee the absence of malevolent actions and so cannot be held liable for any loss or damage caused as a result. In any case, should Syntelix be held liable for any damages, its liability shall be limited to an amount of €1,000 EURO.

Disclaimer, warranties, limitations and representations

The information on this website and Portal is collected and maintained with the utmost care and is provided by Syntelix to the best of its knowledge and Syntelix makes no warranty as to its accuracy or veracity. While the information provided is believed to be accurate, it may include errors or inaccuracies. Syntelix expressly disclaims any liability related to the use of such information, including but not limited to indirect or consequential damages. Any descriptions of Syntelix products on the websites are strictly informational and do not create any warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. Only signed contracts with the company will create any rights of third parties with respect to such products or descriptions thereof. You acknowledge that the website and Portal and the information contained herein has not been specifically developed for you. Therefore Syntelix cannot assume any responsibility with respect to the capacity of the website or Portal and the information on the website or Portal to meet your specific needs.


Syntelix has the right to assign any of its rights and/or obligations from these terms and conditions to any third party without prior approval from you. You do not have the right to assign any rights and/or obligations arising from these terms and conditions to any third party without prior and written approval from Syntelix. If any provision of these terms and conditions is determined to be invalid, illegal or unenforceable, it will be deemed to have been deleted without affecting the remaining provisions herein. Should you wish to complain or dispute anything in these terms and conditions or in the website, Spanish is the language of reference and these terms and conditions are governed solely by the laws of Spain with exclusive jurisdiction in the courts of Vigo, Spain.